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Getting access to WorkSpace

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Find out how to access WorkSpace – the portal that provides access to selected FEIT lab applications from any device at any time across the internet.

Two male students working on their laptops

 

How to access WorkSpace

WorkSpace can be set up on your own device or accessed from a FEIT lab. Follow instructions below to get started:

How can I get access to WorkSpace?

If you are enrolled in a FEIT subject where the Subject Coordinator has agreed to use WorkSpace, you are automatically given access to the WorkSpace service and you will be advised by your lecturer.

WorkSpace applications are provided for use in coursework learning and teaching but NOT for research purposes.

Once you have set up your device as per the setup steps below, you will need to connect your device to a Wi-Fi or internet connection, and you can use your UTS email credentials to access Workspace.

If you have any issue accessing WorkSpace log a job on Service Connect. 

How to setup WorkSpace on my own device – PC users

You can download the Citrix Workspace app for windows under Workspace current release.

Download Workspace

Screenshot of Citrix Workspace download

Download the latest Workspace app installation file:

Screenshot of Citrix Workspace app 2405.10 for Windows

Accept the End-User License Agreement:

Screenshot of Citrix Workspace end user agreement dialogue box

Then run the downloaded executable file and follow the prompts for installation:

Screenshot of Welcome to Citrix Workspace app

Accept the license agreement:

Screenshot of Citrix licence agreement

Select any add-ons if desired and click install:

Screenshot of Add-ons options

Once the installation is complete, you will need to enter in the UTS Workspace url:
“utsworkspace.cloud.com”

Shreenshot of Citrix Workspace welcome

Follow the prompts to login using your UTS account:

Screenshot of login for utsworkspace.cloud.com

Verify using your MFA method of choice:

To setup, follow the Okta MFA guide
 

Screenshot of verification steps

You can then see the full catalogue of apps available to you under Apps – All FEIT Apps can be found under the FEIT Apps Category:

Screenshot of available FEIT Apps

When starting an app please ensure you sign into UTS Onedrive with your UTS email credentials. This is to ensure that you can transfer files between Citrix Workspace and your local desktop environment. 

Screenshot of Setting up OneDrive

 

How to Setup Workspace on my own device – Mac Users


You can download the Citrix Workspace app for Mac under Workspace current release.

Download Workspace

 

Screenshot Citrix WorkSpace - mac install

 

Click the link to the latest version and then click ‘Download Citrix Workspace app for Mac’

Screenshot Citrix WorkSpace - mac download

Once the file has downloaded, run the executable file. The following will appear:

Screenshot Citrix WorkSpace - install

Click install Citrix Workspace. If the following pop-up appears, select allow:

Screenshot Citrix WorkSpace - Allow installation

You should see this window:

Screenshot Citrix WorkSpace - continue

Follow the prompts on the installer to: 

  • Accept the licence agreement
  • Select install location
  • Add account
     
Screenshot Citrix WorkSpace - add account

To add an account, enter utsworkspace.cloud.com into the appropriate field and select add.

Screenshot Citrix WorkSpace - server address

Log in to the application and then you will be able to see all your applications under Apps -All Apps.
FEIT Apps can be found under the FEIT Apps Category:

Screenshot Citrix WorkSpace - FEIT apps

How to setup WorkSpace on a UTS PC/Laptop?

The Citrix Workspace app is installed as a part of the default setup for UTS devices. You shouldn’t have to install it yourself.

If, for some reason Citrix Workspace is not installed on your device, it can be installed through software center.

Screenshot of Citrix WorSpace on UTS PC or laptop

 

If I don't have a device, where can I access WorkSpace?

You can access Workspace from any FEIT labs in the FEIT building (CB11) including from the learning precinct by starting the Citrix Workspace Client software (all FEIT devices have been set up with Citrix Workspace already installed) and logging in using your UTS email credentials.

Alternatively, Citrix Workspace can be accessed online at workspace.uts.edu.au

UTS Library provides a laptop loan service to UTS Students. Laptops are available for up to 24 hours from the Library operating at UTS Building 2 on a first come first served basis. Learn more about borrowing a laptop.

In addition, students with low income and financial difficulty can seek support from UTS Financial help unit who can provide laptops. Learn more about financial assistance services.
 

Which operating systems are supported on my BYOD?

MacOS

The current version of workspace is compatible with:

  • MacOS 10.15
  • MacOS Big Sur 11.0.1
  • MacOS Big Sur 11.1
  • MacOS Big Sur 11.2
  • MacOS Big Sur 11.3.1
  • MacOS Big Sur 11.4

A full list of requirements Citrix WorkSpace for MacOS can be found on the Citrix website.

Windows

The current version of workspace is compatible with:

  •  Windows 10
  •  Windows 8.1
  • Thin PC as well as Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012
  • Windows Server 2012R2.


A full list of requirements Citrix WorkSpace for Windows can be found on the Citrix website.

Need more help?

Log a job on Service Connect or call the IT Support Centre on x2222. Make sure you tell them the issue relates to WorkSpace so that you get a timely response.

Acknowledgement of Country

UTS acknowledges the Gadigal People of the Eora Nation and the Boorooberongal People of the Dharug Nation upon whose ancestral lands our campuses now stand. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands. 

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15 Broadway, Ultimo, NSW 2007

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