Find out how to access WorkSpace - the portal that provides access to selected FEIT lab applications from any device any time across the internet.
Getting access to WorkSpace
![Two male students working on their laptops](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2018-02/FEIT_WorkSpace-banner-RS678_ifb170324_8335.jpg?itok=K1cVRdFy)
How to access WorkSpace
WorkSpace can be set up on your own device or accessed from a FEIT lab. Follow instructions below to get started:
How can I get access to WorkSpace?
If you are enrolled in a FEIT subject where the Subject Coordinator has agreed to use WorkSpace, you are automatically given access to the WorkSpace service and you will be advised by your lecturer.
WorkSpace applications are provided for use in coursework learning and teaching but NOT for research purposes.
Once you have set up your device as per the setup steps below, you will need to connect your device to a Wifi or internet connection and you can use your Student/Staff ID and password to access WorkSpace.
If you have any issue accessing WorkSpace log a job on Service Connect.
How to setup WorkSpace on my own device – PC users
You can download the Citrix Workspace app for windows under Workspace current release.
![Screenshot Citrix WorkSpace - select version](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-version.png?itok=4RgV8EPq)
Click the link to the latest version and then click ‘Download Citrix Workspace app for Windows’
![Screenshot Citrix WorkSpace - download](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-download.png?itok=Apvr4rhl)
Then run the executable.
The following pop up will appear:
![Screenshot Citrix WorkSpace - welcome screen](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-welcome.png?itok=aa6ZcLDh)
Follow the prompts to:
- Accept the license agreement
- Install
Once the installation is successful you will need to add an account:
![Screenshot Citrix WorkSpace - add account](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-addaccount.png?itok=zcM9TKC3)
Enter the server address: utsWorkspace.cloud.com
![Screenshot Citrix WorkSpace - installation successful](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-successful.png?itok=r0ugmT_n)
You can then see the full catalogue of apps available to you under Apps – All Apps
FEIT Apps can be found under the FEIT Apps Category:
![Screenshot Citrix WorkSpace - FEIT apps](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-feitapps.png?itok=SzSIxoUO)
How to Setup Workspace on my own device – Mac Users
You can download the Citrix Workspace app for Mac under Workspace current release.
![Screenshot Citrix WorkSpace - mac install](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac.png?itok=OvpekHfe)
Click the link to the latest version and then click ‘Download Citrix Workspace app for Mac’
![Screenshot Citrix WorkSpace - mac download](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac-download.png?itok=kdM15jed)
Once the file has downloaded, run the executable file. The following will appear:
![Screenshot Citrix WorkSpace - install](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac-install.png?itok=qZuZMrnC)
Click install Citrix Workspace. If the following pop-up appears, select allow:
![Screenshot Citrix WorkSpace - Allow installation](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac-allow.png?itok=rjQ5Q1e4)
You should see this window:
![Screenshot Citrix WorkSpace - continue](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac-continue.png?itok=CIIGBdjF)
Follow the prompts on the installer to:
- Accept the licence agreement
- Select install location
- Add account
![Screenshot Citrix WorkSpace - add account](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac-addaccount.png?itok=zCSNJAq8)
To add an account, enter utsworkspace.cloud.com into the appropriate field and select add.
![Screenshot Citrix WorkSpace - server address](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-mac-cloud.png?itok=hDJ_OpHt)
Log in to the application and then you will be able to see all your applications under Apps -All Apps.
FEIT Apps can be found under the FEIT Apps Category:
![Screenshot Citrix WorkSpace - FEIT apps](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-feitapps.png?itok=SzSIxoUO)
How can I use WorkSpace on my iPad?
Go to Apple Store and type ‘Citrix Workspace’ in the search. Please download this application with your Apple Store account.
![Screenshot Citrix WorkSpace - ipad](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-ipad_1.jpg?itok=sUj1_MWU)
Open Citrix workspace and click ‘Get Started’.
![Screenshot Citrix WorkSpace - ipad get started](/sites/default/files/styles/wysiwyg_large_x1/public/2021-06/workspace-ipad-get-started_0.jpg?itok=JEBdt-4O)
Type in utsworkspace.cloud.com then click continue.
![Screenshot Citrix WorkSpace - enter server address and continue](/sites/default/files/styles/wysiwyg_large_x1/public/2021-06/workspace-ipad-continue_0.jpg?itok=ytjhya0q)
You will then need to input your UTS account details. Please type your UTS email address and password.
![Screenshot Citrix WorkSpace - ipad enter UTS login](/sites/default/files/styles/wysiwyg_large_x1/public/2021-06/workspace-ipad-login_0.jpg?itok=A8U9qsrJ)
Click ‘Allow’ to allow workspace to send you notification.
![Screenshot Citrix WorkSpace - ipad allow notifcations](/sites/default/files/styles/wysiwyg_large_x1/public/2021-06/workspace-ipad-notifications_0.jpg?itok=bvPGxyG9)
You will then be directed to the ‘Home’ page.
![Screenshot Citrix WorkSpace - ipad home](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-ipad-home.jpg?itok=bi3Qoz8p)
To access the Citrix Applications, you have the option to hit the triple bar in the top left corner to access ‘Apps’, or ‘View all applications’ on the top right of the ‘Home’ screen.
![Screenshot Citrix WorkSpace - ipad apps home screen](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-ipad-apps_0.jpg?itok=9C69b2oO)
This will now take you to the ‘Applications’ page where you are able to click on any of the applications to access them.
![Screenshot Citrix WorkSpace - ipad apps](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-ipad-all-apps_0.jpg?itok=dK43rtpp)
How to setup WorkSpace on a UTS PC/Laptop?
The Citrix Workspace app is installed as a part of the default setup for UTS devices. You shouldn’t have to install it yourself.
If, for some reason Citrix Workspace is not installed on your device, it can be installed through software center.
![Screenshot of Citrix WorSpace on UTS PC or laptop](/sites/default/files/styles/wysiwyg_generic_large_x1/public/2021-06/workspace-utspc.png?itok=WhmYmArz)
If I don't have a device, where can I access WorkSpace?
You can access Workspace from any FEIT labs in the FEIT building (CB11) including from the learning precinct by starting the Citrix Workspace Client software (all FEIT devices have been set up with Citrix Workspace already installed) and logging in using your Student/Staff ID and password.
Alternatively, Citrix Workspace can be accessed online at utsWorkspace.cloud.com
UTS Library provides a laptop loan service to UTS Students. Laptops are available for up to 24 hours from the Library operating at UTS Building 2 on a first come first served basis. Learn more about borrowing a laptop.
In addition, students with low income and financial difficulty can seek support from UTS Financial help unit who can provide laptops. Learn more about financial assistance services.
Which operating systems are supported on my BYOD?
MacOS
The current version of workspace is compatible with:
- MacOS 10.15
- MacOS Big Sur 11.0.1
- MacOS Big Sur 11.1
- MacOS Big Sur 11.2
- MacOS Big Sur 11.3.1
- MacOS Big Sur 11.4
A full list of requirements Citrix WorkSpace for MacOS can be found on the Citrix website.
Windows
The current version of workspace is compatible with:
- Windows 10
- Windows 8.1
- Thin PC as well as Windows Server 2019
- Windows Server 2016
- Windows Server 2012
- Windows Server 2012R2.
A full list of requirements Citrix WorkSpace for Windows can be found on the Citrix website.
Need more help?
Log a job on Service Connect or call the IT Support Centre on x2222. Make sure you tell them the issue relates to WorkSpace so that you get a timely response.