Checking in at UTS Housing

Option 1: One lump sum payment for your entire half year or entire full year Licence Agreement.

If you choose this option and do the payment by the official check-in date for each intake, you will receive a $200 discount* in rent for the half-year, and $400 discount* if you are on a full-year licence agreement and pay for the full year. You can find the full amount due on your Licence Agreement “item 9 Licence Fee”. Don’t forget to subtract either one or two weeks' rent based on your Licence Agreement term.

*Conditions:
- If leaving before the end of your Licence Agreement end date, this discount does not apply.

Option 1 can be paid by:

• Credit Card online
  Head to the UTS Housing portal, then click on the “Licence Fee Payment” tab and complete your payment.
• Bank transfer
  Your payment should be made to:
  University of Technology Sydney – Housing Service at the National Australia Bank 
  Bank Code (BSB): 082 001
  Account Number: 733466430
  SWIFT Code: NATAAU3303M 
  Bank Address: 345 George Street Sydney NSW 2000 

Once the payment is completed, remember to email your remittance advice to: Housing.Service@uts.edu.au
Payments done by bank transfer can only be refunded by bank transfer.

Option 2: Direct Debits each fortnight (only available for Domestic and Full Fee International students)

You can pay your Licence Fees (rent) by Direct Debit from a nominated Australian Bank account as per the 2025 direct debits schedule.

If you choose option 2, you need to open an Australian bank account. Once done, head to the UTS Housing portal, then click on the “Licence Fee Payment” tab and enter your Australian bank account details.

If you are coming from overseas and haven’t yet opened an Australian bank account, you can pay your first weeks of Licence Fees by credit card upon before your check-in (online via the UTS Housing portal as no payments can currently be done over the counter) and arrange to pay the remainder of your Licence Fees via Direct Debit once your account is set up.

Option 3: 3 instalments (for Study Abroad / Exchange students only)

You can pay in three equal instalments, either via bank transfer or credit card. There is no discount given for this payment option. Instalment dates are usually set three months apartment and start on your check-in day. 

“Consent Matters” is a compulsory online training about appropriate behaviour and positive intervention.  Every single UTS student must complete it once during their time at UTS to ensure that all members of our community have a shared understanding of healthy relationships and can help if they see unacceptable situations.

As a future UTS Housing resident, it is compulsory for you to complete this consent module before the start of your stay at UTS Housing (or within the first few weeks of check-in) and to successfully complete the quiz with a result of 10/10 to be able to live in Yura Mudang.

Head to the Canvas dashboard, login using your UTS ID and password and complete the "Consent Matters" training as soon as possible if not yet done.

Check your UTS Housing Licence Agreement for your contract start date.

If planning to arrival prior or after the start of your Licence Agreement, it’s important that you let us know when you are intending to check-in as soon as possible so we can best prepare for your arrival.

• Early check-in
  It is not always possible to have an early check-in as someone might be occupying the room at that time. However, you are welcome to send us an email at least two business days prior to your preferred early check-in date.
  We will then contact you if your room is available. Licence Fees will commence from your revised check-in date.
• Late check-in
  If you wish to check in after the official start of your Licence Agreement, please email us at housing.admissions@uts.edu.au with your intended move-in date.
  However, please remember that if checking in after the start of your Licence Agreement, Licence Fees will still commence from your Licence Agreement start date.
• Checking-in after hours
  The UTS Housing reception is open Monday to Friday, 9am to 5pm.
  If arriving outside of business hours, UTS Security will be on-site at Yura Mudang to assist you. They will issue you with a temporary key card after checking your ID.
  You will still need to finalise your check-in at the UTS Housing reception at the next business day.

THE UTS HOUSING SERVICE OFFICE / YURA MUDANG ARE:

• Located at: Building 6, Level 2, 702-730 Harris St, Ultimo (Check Map here); entrance via the Goods Line.
• Open: Monday to Friday, 9am to 5pm.

If arriving outside of these hours, UTS Security (located at the same address) will be able to provide you with a temporary key. You will however need to come to the UTS Housing office to complete your check-in at the next business day. If you arrive after hours and have trouble at any time, please call the UTS Security office on +61 (0)2 9514 1192.

ARRIVING BY CAR:

There is a loading dock at UTS Building 6 (below the UTS Housing office and Yura Mudang). There you will be able to park for up to maximum 15min to unload your suitcases and other items. Address: 702- 730 Harris Street in Ultimo (right after the ABC building).

WHERE TO PARK: 
At Yura Mudang: 
If you need parking for a longer period of time, the nearest car park is Wilson car park at the Novotel Central (169-179 Thomas Street, Haymarket). 

COMING FROM THE AIRPORT:

- Take a train from the airport to Central Station (Exit 7, Railway Square, South Concourse) and walk to the UTS Housing Office/Yura Mudang (about 8min walk).
We strongly recommend you get an OPAL card which is a travel card. You can use this card on trains, buses, ferries and trams by topping it up with credit. Alternatively, you can use your credit card to tap on and off.

- Catch a taxi straight to either the UTS Housing Office. This will usually cost you between A$25 and A$60.

Please be advised that you are not required to bring your luggage to the check-in desk. Once you have your room key, you can move in at any time.

View the map locating the UTS Housing office.

To respect social distancing guidelines on checking day, you will be required to take a ticket at the UTS Housing reception and you may have to wait in an alternate area if there are a lot of people. This may cause some delay.

When checking in, you will need to:

• Show a proof of ID (driver’s licence, passport, etc.)
• Provide us with any new contact details (e.g. new Aussie mobile phone, email address, etc)
• Pay your first two weeks of rent (if not yet done).

You are encouraged to prepay in advance via the UTS Housing portal or via bank transfer and show us the remittance advice upon checking in. Alternatively, you can complete the payment on the day via your mobile device or at the UTS Housing counter.

Before buying items to complete your studio/share apartment:

• Check out the FREE STORE upon your arrival. This store contains second hand items left by previous residents and free for all current residents.
• Shopping trips are usually organised by Resident Networkers within the Welcome Weeks. They will guide you to the closest shopping mall where you will be able to get the essentials for your new room.
• UTS Housing sells linen packs for $140 AUS. You can purchase these online prior to your arrival via the UTS Housing portal shopping cart (in the menu bar) or upon your check-in (payment would have to be done online). The pack contains: 1 x doona, 1 x pillow, 1 x doona cover, 1 x pillow case, 1 x towel, 1 x flat sheet, 1 x towel, 1 x fitted sheet.

Check out the UTS Housing Handbook which has all the practical information you are looking for such as your address, how to connect to the WiFi, how to top up credit to do your laundry, how does the laundry work, what is a resident networker, how to connect to the internet, etc.

The easiest ways to keep up to date with what is happening are:

• The UTS Housing Mobile app: you will get a link to it in your check-in email a few days prior to your arrival. This app will explain the different systems used during your stay (maintenance request, laundry payment, etc), notifications linked to your residence, access to the events calendar, know who your RNs are and provide you with the UTS Campus map. Make sure to download it!
• Share your moments on Instagram? Hashtag them with #utshousing so we can repost your photos or follow us on @utshousing.
• The UTS Housing Facebook Page: like and follow our Facebook page which will be listing the on-going activities.
• UTS Housing’s eNewsletter:
  This email newsletter will provide you with updates regarding any maintenance, activities, events happening in your residence and/or around Uni.

If you have any enquiries leading up to your check-in:
- Read our FAQ page which includes COVID-19 related information,
- Chat with us online (Mon-Fri, 10am to 3pm),
- Email us, or
- Call us on +61 (0)2 9514 1529