Once you’ve set up your MFA here is what to expect when authenticating
Using MFA
When you'll be prompted to use MFA
- The first time you log in to a browser that you have not logged into before (or are using Incognito or Private mode)
- The first time you access UTS systems from a device that you have not logged into before
- It's been 30 days since you first logged into the browser or device you are using
STEP 1
On the login screen, enter your full UTS email address in the email field. Your full email address usually includes your first name and last name, and may include an additional initial or number e.g. jane.citizen@student.uts.edu.au, jane.g.citizen@student.uts.edu.au, jane.citizen-1@student.uts.edu.au.
Note: Your Student ID email address (i.e. 12345678@student.uts.edu.au) won’t work
Then on the next page enter the same password you use to access your UTS account, and click ‘Sign In’.
STEP 2
If you have set up push notification with your Okta Verify app your screen will advise you that a push notification has been sent to your mobile device.
Note: If it hasn't been sent automatically then just press the 'Send Push' button on the screen.
STEP 3
On your mobile device, from the push notification pop-up select 'Yes, It's Me'
Note: If it's not showing in your notifications then just open up the Okta Verify app
STEP 4
Once you have verified on your mobile device, your browser will then refresh and you will have access to your application or the Okta dashboard.
You will also receive an email to your UTS email address from the ‘UTS Identity Team’(noreply@okta.com) confirming it's you logging in.
Using MFA guides
Using MFA with Okta Verify app
When you access your UTS system, either via login.uts.edu.au or via an existing link or bookmark, you will then be prompted to sign in and verify it's really you.
- On the login screen, enter your UTS student name email address (i.e. firstname.lastname@student.uts.edu.au) and click ‘Next’.
- Enter your UTS password and click ‘Sign In’.
- If you have set up push notification with your Okta Verify app your screen will advise you that a push notification has been sent to your mobile device.
If it hasn't been sent automatically then just press the 'Send Push' button on the screen. - On your mobile device, from the push notification select 'Yes, It's Me'
Note: If it's not showing in your notifications then just open up the Okta Verify app - Once you have verified on your mobile device, your browser will then refresh and you will have access to your application or the Okta dashboard.
You will also receive an email to your UTS email address from the ‘UTS Identity Team’(noreply@okta.com) confirming it's you logging in.
New sign-on notification email
What to expect when authenticating
After signing on from a new device, browser or application that Okta doesn't recognise you should expect to receive an email from the UTS Identity Team (login-noreply@uts.edu.au). These emails serve as another validation tool for you to keep your account secure.
- If it was you who just signed in then no action needs to be taken.
- If it didn't just log in, then select the green 'Report Suspicious Activity' button to notify the UTS IT Security team.
It's important to act on these emails as it serves as notifies you that someone that shouldn’t be is trying to access your account.
Note: Your location for this email is based on the information provided by your internet provider - not Okta.
University of Technology Sydney - New sign-on detected for your Okta account
Hi [Your Name],
Your Okta Account [your name email address]@uts.edu.au was just used to sign-in from a new or unrecognized device, browser, or application.
Sign-In Details
[Browser details]
[Today's date]
[Your location]
IP: [Your IP address]
Don't recognize this activity?
Your account may have been compromised; we recommend reporting the suspicious activity to your organization.
Report Suspicious Activity
The security of your account is very important to us and we want to ensure that you are updated when important actions are taken.
We were unable to determine if you had previously signed in with this device before. This notification is common if you are signing in a new device, a new browser, have deleted your cookies or are accessing Okta in Incognito Mode.
