Health service

NOTE: There is currently a doctor onsite each day, however, availability for appointments is limited up to and including 1/10/24. Patients will notice that online bookings are not currently available. Please call the practice on 9514 1177 to book an appointment.

UTS Health Service is a QPA-accredited practice that has been supporting the community of UTS for many years. We aim to provide excellent healthcare in high-quality general practice setting to all UTS staff, students and their families. Students who have regularly attended a UTS doctor, and developed on ongoing relationship. are welcome to continue seeing their UTS doctor after they graduate. We offer face-to-face consultations as well as consultations via Telehealth (video and telephone consultations).

Hours of operation

The Health Service is open Monday to Friday throughout the year (except public holidays)

Monday to Thursday: 8.30am to 6.00pm

Friday: 8.30am to 5.00pm

Location

15 Broadway, Ultimo - uts Building 1 (UTS Tower), Level 6, Room 01.06.001

Our computerised medical practice operates with doctors and registered nurses. Our caring and experienced staff offer a broad range of general practice services, including but not limited to:

• General health and wellbeing
• Women’s health
• Men’s health
• Sexual health
• Travel medicine
• Vaccinations for University placement compliance
• Influenza vaccination, including government-supplied vaccines for vulnerable groups
• Childhood vaccinations

We aim to promote continuity of care and to have an ongoing professional relationship with our patients. All requests for urgent appointments will be considered, and patients will be accommodated as required.

Douglass Hanly Moir Pathology provides pathology collection services on-site.

After-hours service and public holidays

 Contact Sydney Medical Service Co-operative Limited for after-hours service.    
After-hours bulk-billed home visits and telehealth (conditions apply*).

Monday to Friday: from 6pm to 8am     
Saturday: from 12pm     
Sunday and Public Holidays: 24 hours

Telephone: 02 8724 6300 or 1300 466 347 (1300 HOME GP)

* All patients who hold a current Medicare or Gold DVA card are bulk billed. Patients who do not have a valid Medicare or Gold Veteran Affairs card are charged a fee at the time of consultation. The fee is advised at the time of the booking. A receipt is issued for insurance claims where accepted.

Communicating with the practice

By phone:
You can call the practice during business hours on 9514 1177. Doctors may be contacted by phone during normal practice hours. If the doctor is with a patient, a message will be taken and you will be advised when the doctor is likely to return your call. 

By email:
Email enquiries to the practice may be directed to health.service@uts.edu.au. Email communication will be actioned in 1–2 business days.

Important note

The Health Service is made available to UTS students, staff and their families. Medical practitioners determine whether and with what frequency they will accept patients for consultation. Services are generally provided via scheduled appointments. Patients may be prioritised in cases of medical emergency as determined by the triage process.

Consultations are scheduled for a duration of 15 minutes, to allow us to best serve all our patients.

We ask if you have multiple or lengthy items to discuss, please call our friendly reception staff to book subsequent appointments —this will enable the doctor to optimally manage your health and our clinic to operate on time.

Please be on time for your appointment. Late arrivals will be managed at the clinic’s discretion. You may be asked to re-book your appointment, and a non-attendance fee may be incurred.

The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.