See below for each industry partner's complex challenge and the assigned tutor on the project.
Complex challenges 2020
Aurecon
As part of a broader piece of work our team is doing with a key client of Aurecon, we need to re-imagine and determine a vision for the role buses will play in the future of Australia's transport ecosystem.
batyr
batyr is a for purpose preventative mental health organisation, created and driven by young people, for young people. Of every 30 students in Australia, 7 will be dealing with a mental health issue, yet only 2 will reach out for support, leaving 5 suffering in silence. Sadly, most young people dealing with mental health issues do not reach out for help, largely due to stigma. Our vision is that all young people are engaged in positive conversations about mental health and empowered to reach out for support when needed. How might we supercharge community engagement to increase our brand awareness and open up new fundraising opportunities?
Beehive Industries Co-operative
How can Beehive Industries help to end social isolation through supporting seniors, long term unemployed and people living with disability transition into the workforce? Our challenge is to develop a strategic Beehive2Work program roadmap that builds on our successful existing programs and helps us sustain an increased number of candidates, secure pilot seed funding and identify and recruit corporate employment partners to further enhance the impact and reach of our work.
Black Dog Institute
Moving beyond traditional academic currency (peer reviewed paper, scientific presentation) to use the arts (broadly defined) and new technologies to both create and disseminate research knowledge to measure the impact of sharing knowledge in innovative ways via the arts and new technologies.
Tutor: Barbara Doran
Tutor: Barbara Doran
CBA Customer Segments
Financial capability of the next generation has been a long debated topic among parents, educators and the wider community. There are several factors to consider – such as the emerging cashless society, the incentive to learn and real money experiences (from coin counting to saving, spending and earning) – when thinking about effective youth financial education and engagement. As well as this, the varying needs of primary children (aged 5-8), tweens (aged 9-12) and teens (aged 13-17) must also be taken into account. Given these considerations, how can we best build the financial capability and engagement of young Australians to ensure that child, parent and community needs are met?
CBA Innovation Lab
The climate emergency requires urgent, coherent and meaningful responses. Australians – individuals, companies and governments – can and must do more. To enable this, we are looking to create a new fintech venture within X15 that can land in customer’s hands and allow them to make a difference. We have extensive knowledge and insight into how climate change and its affects are impacts on Australians, communities and businesses, and are keen to develop new solutions through our new venture building capability to deliver meaningful change. We want to launch a fintech that addresses climate change.
Centre for Inclusive Design
Inclusive design has 4 main toolkits, each with increasing complexity which make them non-accessible for people trying to start to design inclusively. Our challenge is to turn these 4 toolkits into 1 easy to learn, easy to use and highly portable toolkit to make design in Australia more inclusive.
Department of Defence - Chief Information Officer Group
How can the Defence make use of virtual innovation spaces? What tools and collateral can be developed or utilised to achieve this outcome?
Football Federation Australia
Football (soccer) is currently the sport with the largest number of participants in Australia with 1.8 million people playing nationally. However, this number is not translating into attendance and viewership numbers for the nation's only professional men's and women's football leagues - the Hyundai A-League and Westfield W-League - which has experienced declining popularity for the past 3 seasons. The problem we face is how do we convert these 1.8 million participants into fans and attendees of the A-League and W-League?
Frasers Property Australia
A Different Way: Frasers Property Australia is creating a thriving workplace that extends beyond our four office walls. Focusing on wellbeing, safety and sustainability, we encourage BCII students to (quite literally) break down walls when it comes to reimagining the on-site experience for construction teams.
Guzman y Gomez
At GYG, we are passionate about reinventing fast-food which for us means ensuring that what we do is good for our Customers as well as aligning with our environmental aspirations and moving towards a neutral environmental footprint (“Nothing to Landfills”). Through challenging ourselves and innovation of processes & technology, how can we achieve this while ensuring our business stays: 100% clean, sustainable, convenient and affordable, while remaining commercially viable.
IAG
How might we reimagine what it means to have a safe home? What could we do to create safer homes for our customers or enable our customers to improve the safety of their own homes?
Ikea Australia & NZ
Despite our ongoing commitment to quality, form, function, cost consciousness and sustainability in all our products; the general public has an inability to differentiate between high quality/high value/low price and low quality/low value/and low price. IKEA has a very different production model to most other companies - our designers start with the lowest price that the most people can afford for a particular item, produced within the limits of one planet. Unfortunately despite our efforts to tell our customers, people don't value anything that is priced low - equating it to something cheap and low quality. If we want people to look after their items for longer, this needs to change!
John Holland Group
How can we become the employer of choice for women in the construction, rail and infrastructure industry and increase our overall operational female participation and retention, during an infrastructure boom where there is already an overall skill shortage in the industry?
Life Education
Our challenge is to develop a Program Evaluation Framework to measure the immediate and long term social impact and effectiveness of Life Education NSW programs. How might such a framework incorporate stakeholder feedback and other sources of information to articulate what we contribute to society, enhance our reputation and convince the investor community of the value of continued investment in our programs?
Lifeline
Creation of an effective and engaging community amongst the remote volunteer workforce responding to requests for help through Lifeline’s support services; foster a sense of connectedness with the Lifeline community, shared values, and pride and ownership in the work with the overall view to retain volunteers and address the risks encountered when working remotely such as isolation or detachment.
Laing O'Rourke (EnExG)
We want to fundamentally change the way that winning bids for major infrastructure projects are chosen. Major projects can offer significant societal benefits, such as targeted employment programs, innovation opportunities, environmental integration and social inclusion. Yet most often the winning bid only offers the lowest direct cost. This is achieved by sacrificing quality, overpromising capabilities, and not embracing the programs previously mentioned. This project will use behavioural economics, new concepts of value and an understanding of cultural forces to develop methods to create winning bids that may have a higher direct cost, but which will generate the most overall benefit.
Macquarie Group Services Australia
Martin Place Precinct Project
Mars Food Australia
Mars Food is looking for a team to unpack the complexity of our data-sharing systems and design interventions that enhance efficiency and speed up knowledge exchange. We currently use a number of complex business processes to move and modify data, such as recipes for our factory, artwork and quality assurance data. This complexity can lead to slow and inefficient work involving multiple employees, but automated approaches may be able to unlock efficiencies and new opportunities for innovative uses of our data.
Mastercard
Data for Impact: Mastercard is creating a future beyond the card – as a technology company that uses its data for social good. We’d like a BCII team to re-imagine our traditional understanding of exchange, and prototype new ways to re-purpose our data for social impact.
Mission Australia Housing
How can Mission Australia Housing better engage with our affordable housing tenants and communities to facilitate change, build trust, increase community cohesion and address social issues they are facing? How might an interactive program of ‘masterclasses’, workshops and other activities be structured and tailored to target topics and issues affecting participants in order to ensure they are given the best resources and skills to succeed?
PwC DigiTech
Embracing the era of distributed work, how can PwC build high-performing teams? With a strong strategic focus on wellbeing, modern models of flexible work are also necessary given the pace and complexity of change we are experiencing locally and globally. Without traditional co-location and the ambiguity of future business, how might we enable creativity, collaboration and trust in our people? We hope to capitalise on a tomorrow where our creative culture and digital IQ becomes even more critical for innovation and delivering differently.
PwC The Difference
What are the new skills we need from our contractor workforce and therefore how should we engage with them moving forward to change the way we deliver more magic moments for our clients.
Regional Development Australia, Sydney & Bayside Council
Creating an economically competitive urban farming system that is holistic and inclusive of social and environmental concerns, and inclusive of Indigenous knowledge.
Richard Crookes Construction
With the built environment contributing to 40% of global emissions we are seeking innovative and creative strategies to enable the construction industry to be environmentally sustainable. More specifically, How will this impact design and traditional construction approaches? How do these strategies have implications on an organisations culture? What is the impact on construction business models in the future?
Snowmelt
How can we apply modern tools and approaches from systems thinking, design, commerce and other disciplines to think about and build products/services holistically?
TAL Life
As one of Australia's leading life insurers we believe that what matters most is not the things we own but the experiences we have. This includes life in retirement, where we aim to help Australians maintain their freedom and independence and to navigate aged care and other services. Our challenge is for a team of BCII students to help us reimagine the future of retirement and employ creative thinking to help retirees make the most of the opportunities available to them.
TwoCollaborate
As a business that works with diverse organisations to enhance their collaborative capabilities, how can we better demonstrate to our clients what makes good collaboration, why collaboration it increasingly important and what sorts of tools could be used to enhance collaboration?
The BCII student team would be actively involved in designing and testing activities that facilitate improved collaboration, such as:
1. Creating a game for organisations (or teams) to fail quickly and hard (in ~30-45 minutes, & address the needs of collaboration. As a result building trust, improving communication, & the need for cross disciplinary expertise.
2. Creating an assessment of the different workshop methods, how to use these best, & what is an appropriate way to industrialise what is available?
3. Developing a tool or process to elicit collaboration requirements for an organisation.
Veldhoen + Company
The predominant reason an organisation considers changing their ways of working to activity-based working (ABW) is an upcoming change in their built environment (office relocation, lease expiry etc). New ways of working can help create a better world of work now and into the future. How could the implementation of ABW be seen as a compelling business competitive advantage and thus be the reason for an office refurb/re-location?
Woolworths Group
How can we build and maintain capabilities in Finance given the scale of change in our business and external environment?
