ServiceConnect is the UTS online support and self-service system for all IT-related things.
Online IT-related support
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ServiceConnect is your online support and self-service system for all IT-related things. This includes general computing assistance as well as solutions to difficult problems.
Use ServiceConnect to:
- ask questions, make requests and report IT problems.
- track the progress of your reported issues and requests.
- chat online with the IT Support Centre team to get quick answers.
- access the “knowledge base” – the IT database of common issues and IT self-help documents.
You can access ServiceConnect online (opens the University sign-on page requesting your Username and Password).
If you need additional help contact the IT Support Centre on +61 2 9514 2222.