Once you’ve set up your MFA here is what to expect when authenticating
When you'll be prompted to use MFA
- The first time you log in to a browser that you have not logged into before (or are using Incognito or Private mode)
- The first time you access UTS systems from a device that you have not logged into before
- It's been 7 days since you first logged into the browser or device you are using
STEP 1
On the login screen, enter your full UTS email address in the email field. Your full email address usually includes your first name and last name, and may include an additional initial or number e.g. jane.citizen@student.uts.edu.au, jane.g.citizen@student.uts.edu.au, jane.citizen-1@student.uts.edu.au.
Note: Your Student ID email address (i.e. 12345678@student.uts.edu.au) won’t work
Then on the next page enter the same password you use to access your UTS account, and click ‘Sign In’.
STEP 2
If you have set up push notification with your Okta Verify app your screen will advise you that a push notification has been sent to your mobile device.
Note: If it hasn't been sent automatically then just press the 'Send Push' button on the screen.
STEP 3
On your mobile device, from the push notification pop-up select 'Yes, It's Me'
Note: If it's not showing in your notifications then just open up the Okta Verify app
STEP 4
Once you have verified on your mobile device, your browser will then refresh and you will have access to your application or the Okta dashboard.
