In 2019, ISF was commissioned by the Australian Renewable Energy Agency (ARENA) to analyse reports from across 20 ARENA-funded distributed energy resources (DER) initiatives (a collective term referring to solar PV units, battery storage, thermal storage, electric vehicles and chargers, smart meters and home energy management technologies).
This resulted in two reports, the first detailing the customer journey for DER users, and the second identifying their values and motivations for using DERs. Forming part of ARENA's 'DER Customer Insights Series', these two publications provide important market intelligence to renewable energy providers so that they may attract, service and – crucially – retain their customers into the future.
Researchers
-
Research Principal -
Research Director -
Research Director -
Professor and Research Director
Years
- 2019-2020
Location
- Australia
Client
- Australian Renewable Energy Agency (ARENA)
