Resources and support services

Find below crisis support services and information on reporting racism incidents.

Lifeline Australia (call 13 11 14) – a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
Beyond Blue (call 1300 224 636) - a free and confidential counselling and information service for anyone going through a hard time or looking for ways to support someone they care about.
Yarn (call 13 YARN or 13 92 76) - an Aboriginal & Torres Strait Islander crisis support line run by Aboriginal and Torres Strait Islander people.
headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12-25 year olds.

Information on reporting racism – The Reporting Racism Clearinghouse, All Together Now
Call it Out racism register provides a simple and secure way for people to report or ‘call out’ incidents of racism and discrimination toward First Nations Peoples.
Islamophobia Register Australia provides a secure and reliable service that allows people from across Australia to report any form of anti-Muslim abuse.
The Executive Council of Australian Jewry publishes annual Antisemitism in Australia reports, you can get in contact with them for further information.

We encourage staff and students to seek personal support when dealing with difficult issues.

Students can access our free and confidential Counselling Service, who can help with a wide range of personal, psychological, and study-related matters.
Staff have access to personal support via our Employee Assistance Program with Telus Health.
Indigenous staff also have access to Yamurrah EAP which is a collective of First Nations clinicians, educators, academics, trauma specialists and legal professions who provide wellbeing support. To access, staff can either text 0451 500 584 or email info@yamurrah.com.au

To report a complaint or grievance:

Student complaints should be reported to the Student Complaints Resolution Office (SCRO). Students can get in touch with the SCRO directly about complaints including around race discrimination via email at student.complaints@uts.edu.au, by phone on 9514 8462 or through the complaints form on the student portal.
Staff experiencing any form of bullying, harassment or discrimination should consult the SharePoint Complaints portal and refer the matter to their immediate supervisor in the first instance (where possible). Staff may also seek confidential information and advice from the Director of Equity, Diversity and Inclusion at the Centre for Social Justice and Inclusion, the People Unit or any relevant external agency.