Canvas FAQ

Your questions about Canvas – answered

How do I log into Canvas?

Go to canvas.uts.edu.au

If you are already logged into secure single sign-on (SSO) you will be redirected straight to Canvas.  
 
If you are not logged into SSO you will be automatically prompted to log in using your student email address (firstname.lastname@student.uts.edu.au) and UTS password, then authenticate with multi-factor authentication (MFA). For help using and setting up MFA head to uts.edu.au/MFA

Can’t remember your password? Reset it here.

Can’t remember your student ID? Contact the IT Support Centre on +61 2 9514 2222.

How do I see my subjects in Canvas?

Subject sites are usually made available one week before your session starts. They appear in your Dashboard when you first log in to Canvas.

If you can’t see your subject, check if it appears in your full course list. Select "Courses" on the global navigation menu, then "All Courses".

Still need help? Contact your subject coordinator or the IT Support Centre on +61 2 9514 2222. The Student Centre may be able to assist with enrolment enquiries.

How do I download content from Canvas?

In Modules, select ‘Export Course Content’ to download content to work offline (if your subject coordinator has made this available).

Currently only a limited amount of content can be downloaded. Please talk to your subject coordinator if you need to download any content.

Help! How do I get technical support for Canvas?

Get help with Canvas here.

Make sure you’re using a supported browser and enable third-party cookies.

Do you see an error message in Canvas? Take a screenshot and submit an IT request.

If you’re trying to access Canvas at work, some work networks might block the connection to canvas.uts.edu.au. Contact your work IT to see if they’re blocking this address.

How do I use Canvas on my mobile device?

Mobile app

Download the Canvas student app from Google Play or the App Store.

Once installed on your device:

  1. Search for and add University of Technology Sydney
  2. Log in using your student email address (firstname.lastname@student.uts.edu.au) and UTS password
  3. Then authenticate with multi-factor authentication (MFA) to access your Canvas home page and subjects.

For help using and setting up MFA head to uts.edu.au/MFA

 

Web browser

Use your mobile web browser to log in at canvas.uts.edu.au 

Read more:

How do I view announcements?

Have a look at how to view announcements in the Communications tool section.

How do I view assignments?

Assessments are known as assignments in Canvas. The easiest way to view Assignments is to click on the “Assignments” link in the course navigation menu.

Read more:

How do I use the calendar?

Click on the Calendar link in the global navigation menu on the left hand side of Canvas.

Read more:

How do I view my marks or grades?

The Marks page in a Canvas course displays the current marks for this course, if available.  Your final results will always appear via My Student Admin.

Read more:

 

For more information on how to use Canvas, head to the Canvas Community Student Guide. (link opens in external site)

Are you teaching in Canvas? Head to the LX Resources website for guides on how to create subject sites and teach in Canvas.

Related links: 
Canvas terminology
Help

 

Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.