Make an appointment
New patients
Patients who have not attended the practice before are required to book their first appointment by telephone so they can be asked important questions and provided with information.
Follow the two steps below:
STEP 1:
First, book your appointment by calling (02) 9514 1177.
STEP 2:
Fill in the New Patient Registration Form.
Note: This is NOT an online appointment booking form.
Existing patients
If you have been here before, book your appointment by calling (02) 9514 1177 or Book an appointment online
Appointments
Our appointments are in person at our service in CB01.06. The service also offers telephone appointments during office hours.
Home visits may be requested by regular patients who meet home visit criteria (Criteria include: patient unable to attend the practice due to acute illness or infirmity; home visit may be undertaken if patient’s home is within 2 km of the practice; GP determines if a home visit is required). Note: Home visits are not bulk-billed.
Attendance Policy
The UTS Health Service strives to provide high-quality health services through a system of booked appointments. Due to the demand for services, there are occasions when we cannot provide appointments at the requested time.
To assist us in providing services for all patients we appreciate if you:
- Arrive on time for your appointment
- Check in at the reception desk when you arrive
- If you no longer require the appointment, cancel your appointment at least 3 hours in advance.
You are responsible for your appointment.
- If you do not attend a scheduled appointment or provide 3 hours’ notice of cancellation, this information will be recorded.
- If you do not attend your scheduled appointment or provide 3 hours’ notice to cancel your appointment on more than one occasion you will be charged a non-attendance fee (currently $40), so we urge you to contact us if you cannot attend your appointment.
You will only be permitted to attend this practice for a further appointment following payment of the non-attendance fee. The non-attendance fee will not be claimable from Medicare or private health insurance.
The University reserves the right to take all necessary action to protect the safety of its staff, students and facilities, and to ensure reasonable use of services and facilities. This may include revoking or placing conditions on access to facilities, services, or campus precincts.